| 開課日期 :
2010-01-31 截止報名日期 : 2010-01-15 |
|
| Professional Diploma in Service Excellence | |
|
|
| 課程資料 | |
| 學院名稱 : | RDI Management Learning |
| 合辦機構 : | Edexcel |
| 課程類型 : | 其他 |
| 獲取學歷 : | 文憑 |
| 修讀為期 : | 6 Months |
| 學費 : | HK$23,940 + Registration Fee £199 |
| 入學要求 : | Entry to the Diploma is available to all those who can demonstrate they will benefit from it. Candidates should be able to demonstrate the ability to learn at this level through the possession of prior qualifications or experience. The programme is however designed to meet the needs of supervisors/managers or team leaders and as such demands the ability to relate learning to the workplace. Candidates will therefore normally be practicing supervisors/ managers or have recent relevant experience. |
| 課程內容 : | The BTEC Professional Diploma in Service Excellence is aimed at those working in all sectors of the service industry to enable them to respond effectively and efficiently to the expectations of their customers in an increasingly service-orientated 24/7 economy. Next to the product or service itself, excellence in customer service is the most important factor in determining the success of organisations. |
| 相關網址 : | http://www.rdihongkong.com/landing_pages/tchi/Edexcel_BTEC_Professional_Diploma_Service_Excellence.h |
| 聯絡資料 | |
| 查詢電郵 : | info@rdihongkong.com |
| 電話號碼 : | +852 29920133 |
